Outlook / Microsoft 365

Market Share: ~10% of global email

Microsoft Outlook includes Outlook.com (consumer) and Microsoft 365 (business). With hundreds of millions of users, Outlook is the second-largest email provider and dominant in enterprise environments.

SMTP Settings

Server:smtp-mail.outlook.com
Port:587
Security:STARTTLS

IMAP Settings

Server:outlook.office365.com
Port:993
Security:SSL

Rate Limits

Per Day300 emails
Recipients per Message100

Outlook.com: 300 recipients/day, 100 recipients/message. Microsoft 365: 10,000 recipients/day.

Authentication Requirements

  • SPF record required
  • DKIM strongly recommended
  • DMARC policy helps deliverability
  • Valid reverse DNS (PTR) record
  • TLS 1.2 or higher

Deliverability Tips for Outlook / Microsoft 365

  • 1Register with Microsoft SNDS (Smart Network Data Services)
  • 2Implement all authentication protocols (SPF, DKIM, DMARC)
  • 3Join the Junk Email Reporting Program (JMRP)
  • 4Maintain consistent sending patterns
  • 5Use dedicated IPs for high-volume sending
  • 6Monitor feedback loops for complaints

Common Issues & Solutions

Emails blocked (550 5.7.1)

Check if your IP is on Microsoft's blocklist, review SNDS data, and submit a delisting request if needed.

Going to Junk folder

Improve sender reputation, ensure proper authentication, and ask recipients to add you to contacts.

Connection timeouts

Verify your sending IP has proper PTR records and isn't on any blocklists.

Validate Outlook / Microsoft 365 Addresses

Whylidate can verify Outlook / Microsoft 365 email addresses in real-time, helping you avoid bounces and protect your sender reputation.

Quick Reference

Provider
Outlook / Microsoft 365
Market Share
~10% of global email
SMTP Port
587
Security
STARTTLS
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