What This Error Means
This error occurs when the email address format is incorrect or the mailbox cannot accept mail. Unlike 5.1.1, this often indicates a syntax or formatting issue rather than a non-existent user.
Common Causes
- 1Invalid characters in the email address
- 2Malformed email address syntax
- 3The mailbox is configured to reject incoming mail
- 4Domain-level routing issues
How to Fix It
- 1Check the email address format for invalid characters
- 2Verify the domain's MX records are properly configured
- 3Contact the recipient through alternative means to get correct address
- 4Use email validation to catch formatting issues before sending
Quick Reference
- Error Code
- 550 5.1.2
- Category
- Permanent Failure
- Severity
- High
- Should Retry?
- No
View All SMTP Errors